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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
We ship internationally. If you do not see your destination during checkout, please drop us a message.
Customer Support
We provide prompt customer support. If you are enquiring about your order, please let us know your order number.
FAQ’s
Refer to the FAQ section or contact us if you have any questions!
Contact Us
You can contact us via the website chat, emailing us at hello@sc-collection.sg or Whatsapp us at +6583882200.
Please read our FAQs page to find out more.
Yes, we ship internationally. If you do not see your destination during checkout, please drop us a message.
Orders will ship within 3 business days as long as they are placed before noon SGT.
We will not split up orders based on release dates. If you need some products earlier than others, you would need to order them separately.
Due to the nature of the products we sell, we do not accept returns, refunds or exchanges unless you received the wrong product or it was delivered in a condition other than what you ordered.
If you received the wrong product or a damaged product, we will replace it (if possible) or send a full refund for the applicable product.
Once your order is shipped, we will send you a shipping code. You can track it via the tracking site or contact us if you need help.
